Privacy Policy

Effective date: September 6, 2026

FLEETFX SOLUTIONS INC. ("Fleet FX Solutions," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit fleetfxsolutions.com, contact us, or submit a request through the website.

1. Scope

This Policy applies to personal information handled through this website. It does not govern information processed under a separate customer, implementation, support, employment, or supplier agreement. Those activities may be subject to additional notices and contractual terms.

2. Information We Collect

Information you provide. When you use the Book a Demo or contact form, we may collect your name, business email address, message, and any files you choose to attach. We may also retain subsequent correspondence and information you voluntarily provide while discussing your business requirements.

Technical and usage information. Our website and service providers may automatically receive limited technical information, such as your IP address, browser and device type, operating system, approximate location derived from IP address, referring page, pages viewed, dates and times of visits, and interactions with the website.

The website does not process payments, provide visitor accounts, or operate an email marketing newsletter. Please do not submit sensitive, confidential, or regulated information in a message or attachment unless we have specifically asked for it and agreed on an appropriate method of transfer.

3. Why We Use Personal Information

We use personal information only for reasonable business purposes, including to:

• respond to inquiries and schedule or provide demonstrations;

• understand business requirements and evaluate whether our services may be suitable;

• communicate about a requested proposal, project, or service;

• operate, maintain, troubleshoot, secure, and improve the website;

• measure website performance and understand aggregate usage;

• prevent spam, fraud, abuse, and security incidents;

• maintain business and compliance records; and

• comply with legal obligations and establish, exercise, or defend legal rights.

We do not sell or rent personal information. We do not use information submitted through the website for unrelated email marketing.

4. Consent and Choices

By voluntarily submitting information through the website, you consent to its collection, use, and disclosure for the purposes explained at or before collection and in this Policy. You may decline to provide optional information, but we may be unable to respond fully to your request. You may withdraw consent to future use where permitted by law by contacting us, subject to legal, regulatory, and reasonable business requirements.

You can accept or decline optional cookies through the website cookie banner. Essential technologies required for security and core website operation may still function.

5. Cookies and Similar Technologies

The website uses cookies and similar technologies. Essential cookies support security, network management, preferences, and basic functionality. With your permission, optional analytics technologies may collect information about page visits and interactions so we can understand and improve website performance. You may change your browser settings or use the cookie banner to manage available choices. Blocking cookies may affect some website features.

6. Service Providers and Disclosure

We may provide limited personal information to service providers that perform services on our behalf and are authorized to use it only for those purposes. These include:

• GoDaddy, which provides website hosting, website forms, communications, security, and analytics services; and

• Google reCAPTCHA, which helps detect spam and abuse. Google’s Privacy Policy and Terms apply to reCAPTCHA.

We may also disclose information to professional advisers or other suppliers where reasonably necessary to operate our business, protect the website, comply with law, respond to lawful requests, or complete a corporate transaction. We do not authorize service providers to use personal information for their own unrelated marketing.

7. Processing Outside Canada

Some service providers, including GoDaddy and Google, process or store personal information in the United States. Information processed outside Canada is subject to the laws of the country where it is processed and may be accessible to courts, law-enforcement agencies, or other authorities in that jurisdiction. These providers support website hosting, communications, analytics, security, spam prevention, and related technical operations. Questions about cross-border processing may be directed to our Privacy Officer using the contact information below.

8. Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to inquiries, maintaining appropriate business records, resolving disputes, enforcing agreements, and meeting legal obligations. When information is no longer required, we take reasonable steps to delete, destroy, or anonymize it.

We use administrative, technical, and organizational safeguards appropriate to the nature of the information. However, no internet transmission or storage system can be guaranteed to be completely secure. Email and ordinary website forms should not be used to send highly sensitive information.

9. Access, Correction, and Complaints

Subject to applicable law, you may ask whether we hold personal information about you, request access to it, or ask us to correct inaccurate or incomplete information. You may also ask questions or submit a complaint about our privacy practices. We may need to verify your identity before processing a request, and lawful exceptions may apply.

Send requests to the Privacy Officer at support@fleetfxsolutions.com. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta or another privacy regulator with jurisdiction over the matter.

10. Children’s Privacy

This business-to-business website is not directed to children, and we do not knowingly collect personal information from children through it. If you believe a child has submitted personal information, contact us so we can review and, where appropriate, delete it.

11. Third-Party Websites

The website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Policy when our practices, services, or legal obligations change. The revised version will be posted on this page with a new effective date. Material changes will be communicated in another reasonable manner where required by law.

13. Contact Us

Privacy Officer

FLEETFX SOLUTIONS INC.

Edmonton, Alberta, Canada

Email: support@fleetfxsolutions.com